Mariam Ghatila, MPPA

Director, Business Operations

Mariam is Director, Business Operations for Calamos Wealth Management and leader of the client services team. Mariam is a proven leader, C-Suite program manager, and operations advisor with over a decade of experience in providing strategic, analytical, and leadership guidance to grow organizations and teams through operational efficiencies and positive culture building. Prior to joining Calamos, Mariam worked at the Federal Reserve Financial Services where she led cross-functional projects and programs and developed comprehensive cross-product integrated roadmaps. She also led significant change management efforts by advising on strategic initiatives including KPI development, operational planning, and execution of business priorities. Prior to joining the Federal Reserve Financial Services, Mariam spent six years at Chamberlain University where she led a team of business analysts responsible for implementing process improvements and large-scale CRM automation projects.

Mariam holds an MA in Public Policy and Administration from Northwestern University and a Bachelor of Science in Political Science from DePaul University. Mariam is trained in the Scaled Agile Framework (“SAFe®“) as a Release Train Engineer and Scaled Agilist. Mariam is also Six Sigma Yellow Belt certified.